{"id":684,"date":"2024-08-11T02:53:32","date_gmt":"2024-08-11T02:53:32","guid":{"rendered":"https:\/\/tecdatasys.com\/epf\/home\/?page_id=684"},"modified":"2024-08-14T00:37:46","modified_gmt":"2024-08-14T00:37:46","slug":"faq","status":"publish","type":"page","link":"https:\/\/tecdatasys.com\/epf\/home\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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Frequently asked questions<\/h3>\n <\/div>\n <\/div>\n
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\n \n <\/path>\n <\/svg><\/span><\/div>\n
\n \n <\/path>\n <\/svg><\/span><\/div> Are there any annual subscription costs?<\/span><\/a>\n
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No. we do not charge any annual subscription fees.<\/p>\n

You do have the option to purchase annual upgrade protection plans that provide free updates to future versions as well as enhanced support services.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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\n \n <\/path>\n <\/svg><\/span><\/div> Can we get training for all of our users?<\/span><\/a>\n
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We provide one FREE on-line training session for companies that purchase  10-or more user licenses. This on-line session is very thorough and includes answers to all of your user\u2019s questions in a fully interactive\n environment.<\/p>\n

Training sessions can also be purchased separately. Costs are determined by the desired length of the session and number of participants.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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\n \n <\/path>\n <\/svg><\/span><\/div> We have are own Data Collection Forms and Reports \u2013 Can we add them to Data Manager?<\/span><\/a>\n
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Yes \u2013 Our Premium Version has the flexibility to add or customize any data collection forms or reports.<\/p>\n

We include a very powerful report and forms designer that makes it easy to incorporate your existing forms into Data Manager. You can also easily customize any of the forms included with Data Manager<\/span> to\n meet your specific needs.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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\n \n <\/path>\n <\/svg><\/span><\/div> Can I change the design of the standard forms and\/or create new ones?<\/span><\/a>\n
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Yes. You can purchase our powerful Forms Design tool that allows you to edit any of the standard forms, or create an unlimited number of your own forms.<\/p>\n

Data Manager even allows you to use different sets of data collection forms for specific job types, or that are designed for use with specific customers.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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\n \n <\/path>\n <\/svg><\/span><\/div> We have multiple offices with many technicians \u2013 Will TDS Data Manager work for our large organization?<\/span><\/a>\n
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Data Manager Premium has built-in capabilities for merging data from multiple users and from multiple locations.<\/p>\n

Data can be synchronized between users at the local level and\/or across multiple offices.<\/p>\n

And, Our flexible data storage structures allow you to easily choose from a number of diverse data storage options.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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\n \n <\/path>\n <\/svg><\/span><\/div> How do I install TDS Data Manager?<\/span><\/a>\n
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Installation is simple. Just download the installer file from the link that we supply upon purchase and then run the installer. Installation typically takes less than a minute.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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\n \n <\/path>\n <\/svg><\/span><\/div> How does TDS Data Manager’s licensing work?<\/span><\/a>\n
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Data Manager is licensed on a per computer basis. You will need 1 license for each computer that you install Data Manager on.<\/p>\n

Individual licenses can be moved from one computer to another, but each can only reside on one computer at a time.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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\n \n <\/path>\n <\/svg><\/span><\/div> How do I license my copy of Data Manager?<\/span><\/a>\n
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Licensing is a two step process. You first enter the license code that we provide upon purchase. Then use our Licensing tool to submit a license request to us for activation. We will respond with a license file that\n will unlock the features that you have purchased.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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\n \n <\/path>\n <\/svg><\/span><\/div> Can I add my company information and logos to the forms?<\/span><\/a>\n
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You can easily add your company information and logos to all of the forms through a tool that is supplied with Data Manager. Simply enter your company details and select your logos. All of the forms will be updated\n with your information.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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\n \n <\/path>\n <\/svg><\/span><\/div> What options are available for setting up my databases?<\/span><\/a>\n
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Databases can be set up in a variety of ways. Users can easily create and link to an unlimited number of databases, each containing as many projects and project data as desired.<\/p>\n

You can merge all data into a centralized database located on your home office server or into databases located at each of your regional offices. Centralized databases can be used for project review and archive of\n project data.<\/p>\n

Project level databases can be stored on your project lead\u2019s computer, and individual users can have their own databases containing the user\u2019s specific data.<\/p>\n

Every database can be merged with any other Data Manager databases, allowing you to create central reference databases that contain all projects data.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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\n \n <\/path>\n <\/svg><\/span><\/div> Can we create a seperate database for a specific customer or project?<\/span><\/a>\n
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Yes. You can have a separate database that stores data for only a specific project. You could also set up a database that stores all data from every project performed for a specific customer or location.<\/p>\n

Data Manager\u2019s flexibility makes it simple to set up your data storage in a number of ways.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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\n \n <\/path>\n <\/svg><\/span><\/div> What options are available for storing my data collection projects data?<\/span><\/a>\n
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There are many options available for you to manage and store the data associated with individual projects. You can:<\/p>\n

Store related projects in there own database<\/p>\n

Store all projects for a given year in there own database<\/p>\n

Store regional projects in their own database<\/p>\n

Merge all project data in a centralized database for review and archiving<\/p>\n

You can even store each individual project\u2019s data in their own individual databases<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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\n \n <\/path>\n <\/svg><\/span><\/div> How do I get started using TDS Data Manager?<\/span><\/a>\n
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Read through the ePowerForms Help Files to gain a general understanding of the system. The Help File contains a Getting Started section that will guide you through.<\/p>\n

View the Video Tutorials that are available via the Help section. These videos provide a great overview of the entire Data Manager system.<\/p>\n

Schedule a training session for you and your users.<\/p>\n

For larger organizations with multiple sites we recommend that you work with us to setup and configure the system and databases.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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\n \n <\/path>\n <\/svg><\/span><\/div> Can I easily distribute my customized forms and reports to all of my users?<\/span><\/a>\n
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TDS Data Manager includes tools that make it very easy to distribute your custom forms and reports. The tool generates a file that you distribute to your users who then use the tool to quickly import the file onto\n their system.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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\n \n <\/path>\n <\/svg><\/span><\/div> Are there services available to customize our Forms and Reports for us?<\/span><\/a>\n
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We are here to assist you with any of your customization needs.<\/p>\n

Through our optional Customization Services, we can handle everything from creating and adding a single data collection form, to developing your custom reporting system, to creating complete custom software applications\n that tie your entire operations processes together.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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\n \n <\/path>\n <\/svg><\/span><\/div> What can be customized in the TDS Data Manager system?<\/span><\/a>\n
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Everything in the ePowerForms system can be customized.<\/p>\n

Some features such as Data Collection Forms and System Reports can be customized directly within Data Manager (Optional Designer Application is required).<\/p>\n

Other features are customized through our optional Custom Development Services.<\/p>\n

Whatever you need TDS Data Manager to do, we can make it happen.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"

Frequently asked questions Are there any annual subscription costs? No. we do not charge any annual subscription fees. You do have the option to purchase annual upgrade protection plans that provide free updates to future versions as well as enhanced support services. Can we get training for all of our users? 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